SMS-Magic incident
Carrier Partner Incident: Verizon SMS & MMS Latency (Long Code, Short Code and TFN)
Resolved after 4 hours 34 minutes, affecting Message Delivery Service, on May 27, 2026.
The upstream carrier-partner has successfully resolved the issue affecting Verizon services. Our monitoring confirms that SMS and MMS message delivery latency has returned to normal levels. We appreciate your patience
Affected components
Update timeline
- investigating May 27, 2026, 05:39 PM UTC
We are currently investigating an upstream carrier-partner incident affecting Verizon services. Customers may experience intermittent latency or delivery delays when sending outbound messages to Verizon subscribers. This issue is impacting both Short Code and Long Code routes across both SMS and MMS channels. Our carrier partner is actively working to isolate and resolve the root cause. We are monitoring the situation closely and will provide further updates as new information becomes available.
- resolved May 27, 2026, 10:14 PM UTC
The upstream carrier-partner has successfully resolved the issue affecting Verizon services. Our monitoring confirms that SMS and MMS message delivery latency has returned to normal levels. We appreciate your patience
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