SMS-Magic incident

Carrier Partner Incident - T-Mobile Short Code (Route 1) SMS Latency

Ongoing since 03:52 PM UTC, affecting Message Delivery Service.

investigating Nov 12, 2026, 03:52 PM UTC

We have received a notification regarding a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience minor latency impacting outbound (MT) SMS via short code (route 1) with T-Mobile. The cause of this issue is under investigation at this time.

Started
Nov 12, 2026, 03:52 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 12, 2026, 03:52 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Nov 12, 2026, 03:52 PM UTC

    We have received a notification regarding a carrier-partner incident currently impacting short code (route 1) SMS services. Customers may experience minor latency impacting outbound (MT) SMS via short code (route 1) with T-Mobile. The cause of this issue is under investigation at this time.

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