SMS-Magic incident

Unplanned Carrier Partner Maintenance - 10DLC - SMS & MMS

Ongoing since 07:12 PM UTC, affecting Message Delivery Service.

investigating Nov 04, 2026, 07:12 PM UTC

A 10DLC carrier partner is performing unplanned maintenance impacting 10DLC SMS and MMS services. The maintenance is scheduled is initiated and is expected to finish Wednesday, Nov 4, 2026 at 8:00 PM PST. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Started
Nov 04, 2026, 07:12 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Nov 04, 2026, 07:12 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Nov 04, 2026, 07:12 PM UTC

    A 10DLC carrier partner is performing unplanned maintenance impacting 10DLC SMS and MMS services. The maintenance is scheduled is initiated and is expected to finish Wednesday, Nov 4, 2026 at 8:00 PM PST. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

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