SMS-Magic incident

United States - MMS service degradation

Resolved after 4 hours 12 minutes, affecting Message Delivery Service, on November 3, 2026.

resolved Nov 03, 2026, 06:44 PM UTC

The issue affecting the MMS service has been resolved. We're no longer observing errors affecting request processing.

Started
Nov 03, 2026, 02:32 PM UTC
Resolved
Nov 03, 2026, 06:44 PM UTC
Duration
4h 12m
Detected by Pingoru
Nov 03, 2026, 02:32 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Nov 03, 2026, 02:32 PM UTC

    We have received a notification regarding degradation observed for MMS service in the United States. The cause of this issue is under investigation at this time and we will provide more information as it becomes available.

  2. identified Nov 03, 2026, 03:21 PM UTC

    The issue has been identified and teams are working to resolve the situation as soon as possible. We’ll share further updates as they become available.

  3. monitoring Nov 03, 2026, 06:03 PM UTC

    A fix has been implemented, and we are monitoring the results to ensure the service remains stable.

  4. resolved Nov 03, 2026, 06:44 PM UTC

    The issue affecting the MMS service has been resolved. We're no longer observing errors affecting request processing.

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