SMS-Magic incident
Mobile Carrier Incident - Verizon - Short Code (Route 1) - SMS and MMS - US
Resolved after 4 days, affecting Message Delivery Service, on September 23, 2026.
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
Affected components
Update timeline
- investigating Sep 23, 2026, 07:59 PM UTC
There is a carrier-side incident currently impacting Short Code services for US region Customers may experience intermittent latency impacting Outbound(MT) SMS and MMS via all sender types with Verizon. The cause of this issue is under investigation at this time. Start Time : Sep 23, 2026 - 12:42 PDT
- resolved Sep 27, 2026, 08:26 PM UTC
The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
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