Smokeball experienced a critical incident on November 27, 2023 affecting Reports, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Reports
Update timeline
- identified Nov 27, 2023, 05:52 PM UTC
We are aware of incomplete report data. This is impacting reports such as Matter-Full List; Event List; Next Steps; and Closing Reports. Our development operations team has identified the cause and is working on a solution. Thank you for your patience.
- monitoring Nov 27, 2023, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 27, 2023, 08:43 PM UTC
We have resolved the issue of report data not loading. All reports should now be loading the correct data. Thank you for your patience.