Smokeball incident

Issues generating invoices

Major Resolved View vendor source →

Smokeball experienced a major incident on March 20, 2024 affecting Smokeball Billing, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2024, 05:32 PM UTC
Resolved
Mar 20, 2024, 05:45 PM UTC
Duration
12m
Detected by Pingoru
Mar 20, 2024, 05:32 PM UTC

Affected components

Smokeball Billing

Update timeline

  1. investigating Mar 20, 2024, 05:32 PM UTC

    We are aware of issues with creating draft invoices and finalizing draft invoices. Our team is investigating. Thank you!

  2. resolved Mar 20, 2024, 05:45 PM UTC

    Invoice are now generating as expected. Thank you for your patience.