Smokeball incident

Intermittent outage with Infotrack

Major Resolved View vendor source →

Smokeball experienced a major incident on May 15, 2024 affecting General Use, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2024, 03:56 PM UTC
Resolved
May 15, 2024, 04:57 PM UTC
Duration
1h 1m
Detected by Pingoru
May 15, 2024, 03:56 PM UTC

Affected components

General Use

Update timeline

  1. identified May 15, 2024, 03:56 PM UTC

    Infotrack integration is not connecting. This is an Infotrack issue and they are aware and working on a solution. You can see updates at status.infotrack.com. Thank you!

  2. resolved May 15, 2024, 04:57 PM UTC

    Infotrack says their issue has been resolved.