Smokeball incident

Finalized invoice PDFs not loading

Critical Resolved View vendor source →

Smokeball experienced a critical incident on April 7, 2026 affecting Smokeball Billing, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 04:20 PM UTC
Resolved
Apr 07, 2026, 05:13 PM UTC
Duration
52m
Detected by Pingoru
Apr 07, 2026, 04:20 PM UTC

Affected components

Smokeball Billing

Update timeline

  1. investigating Apr 07, 2026, 04:20 PM UTC

    We are aware of the issue with newly finalized invoice PDFs not loading. Our team is investigating. Thanks

  2. resolved Apr 07, 2026, 05:13 PM UTC

    Invoice PDFs are now loading as expected. Thanks for your patience.