Smokeball experienced a major incident on July 12, 2024 affecting Smokeball Billing, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Smokeball Billing
Update timeline
- investigating Jul 12, 2024, 01:05 PM UTC
We are aware of issues with invoice PDFs loading. The invoices are finalizing but the PDF is not displaying. Our team is investigating the issue. Thank you!
- identified Jul 12, 2024, 01:17 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 12, 2024, 01:22 PM UTC
PDF invoices are now loading as expected. Thank you for your patience.