Smobilpay incident

Performance degradation affecting CanalPlus services

Ongoing since 06:01 PM UTC, affecting Canal +.

identified Nov 13, 2026, 06:01 PM UTC

⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Canal+ service is currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. If you are uncertain about the final status of a transaction, please create a ticket with the transaction details, and our team will assist you promptly. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Nov 13, 2026, 06:01 PM UTC
Resolved
Ongoing
Duration
● 2d 3h
Detected by Pingoru
Nov 13, 2026, 06:01 PM UTC

Affected components

Canal +

Update timeline

  1. identified Nov 13, 2026, 06:01 PM UTC

    ⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Canal+ service is currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. If you are uncertain about the final status of a transaction, please create a ticket with the transaction details, and our team will assist you promptly. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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