Smobilpay incident

Perfomance degradataion of Orange service

Resolved after 1 hour 7 minutes, affecting Orange Money : Collections, on November 12, 2026.

monitoring Nov 12, 2026, 09:06 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 12, 2026, 08:13 AM UTC
Resolved
Nov 12, 2026, 09:20 AM UTC
Duration
1h 7m
Detected by Pingoru
Nov 12, 2026, 08:13 AM UTC

Affected components

Orange Money : Collections

Update timeline

  1. monitoring Nov 12, 2026, 08:13 AM UTC

    We would like to inform you that the Orange Money service is currently experiencing instability, which may affect the successful processing of some transactions. Our teams are working closely with the service provider to restore normal service as soon as possible. We will keep you informed as soon as the situation is resolved.

  2. monitoring Nov 12, 2026, 08:13 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 12, 2026, 09:06 AM UTC

    We are continuing to monitor for any further issues.

Your product runs on more than Smobilpay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →