Smobilpay incident

Performance degradation affecting MTN CASHIN\DEPOT service.

Ongoing since 09:14 AM UTC, affecting MTN Mobile Money.

identified Nov 12, 2026, 09:14 AM UTC

⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the MTN MoMo Cash-In / Deposit service is temporarily unavailable. Our teams are working to restore it as soon as possible. We will keep you informed as soon as the service is back online. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Nov 12, 2026, 09:14 AM UTC
Resolved
Ongoing
Duration
● 37m
Detected by Pingoru
Nov 12, 2026, 09:14 AM UTC

Affected components

MTN Mobile Money

Update timeline

  1. identified Nov 12, 2026, 09:14 AM UTC

    ⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the MTN MoMo Cash-In / Deposit service is temporarily unavailable. Our teams are working to restore it as soon as possible. We will keep you informed as soon as the service is back online. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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