Smobilpay incident

Orange Money Cash-In – Service Degradation

Resolved after 7 hours 10 minutes, affecting Orange Money, on September 27, 2026.

monitoring Sep 27, 2026, 05:31 PM UTC

The Orange Money Cash-In service has been fully restored and is now operating normally. Transactions are currently being processed successfully. Thank you for your patience and understanding.

Started
Sep 27, 2026, 10:23 AM UTC
Resolved
Sep 27, 2026, 05:34 PM UTC
Duration
7h 10m
Detected by Pingoru
Sep 27, 2026, 10:23 AM UTC

Affected components

Orange Money

Update timeline

  1. monitoring Sep 27, 2026, 10:23 AM UTC

    Orange Money Cash-In services are currently experiencing some degradation, which may result in transaction failures or delays. Our team is actively monitoring the situation and will provide an update once the service is fully restored.

  2. monitoring Sep 27, 2026, 05:31 PM UTC

    The Orange Money Cash-In service has been fully restored and is now operating normally. Transactions are currently being processed successfully. Thank you for your patience and understanding.

  3. resolved Sep 27, 2026, 05:34 PM UTC

    This incident has been resolved.

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