Smobilpay incident

Performance Degradation affecting Smobilpay Platform

Resolved after 19 hours 11 minutes, affecting Smobilpay Payment Platform and APIs and Agent and Merchant Payment Portal, on August 12, 2026.

monitoring Aug 12, 2026, 02:51 PM UTC

We are currently experiencing a bit instability of our Smobilpay Platform. This is not impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.

Started: Aug 12, 2026, 02:51 PM UTC
Resolved: Aug 13, 2026, 10:03 AM UTC
Duration: 19h 11m
Detected by Pingoru: Aug 12, 2026, 02:51 PM UTC

Affected components

Smobilpay Payment Platform and APIsAgent and Merchant Payment Portal

Update timeline

monitoring Aug 12, 2026, 02:51 PM UTC

We are currently experiencing a bit instability of our Smobilpay Platform. This is not impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.
resolved Aug 13, 2026, 10:03 AM UTC

This incident has been resolved.

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