Smobilpay incident

Performance degradation affecting ENEO Bills/Postpaid Service.

Resolved after 5 hours 18 minutes, affecting ENEO Bills, on August 18, 2026.

resolved Aug 18, 2026, 03:21 PM UTC

This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

Started
Aug 18, 2026, 10:02 AM UTC
Resolved
Aug 18, 2026, 03:21 PM UTC
Duration
5h 18m
Detected by Pingoru
Aug 18, 2026, 10:02 AM UTC

Affected components

ENEO Bills

Update timeline

  1. identified Aug 18, 2026, 10:02 AM UTC

    We are currently experiencing instability with our ENEO Bills/Postpaid Service The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

  2. resolved Aug 18, 2026, 03:21 PM UTC

    This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

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