Smobilpay incident

Performance degradation affecting MTN MoMo Cash-In / Depot Service.

Resolved after 50 minutes, affecting MTN Mobile Money, on August 19, 2026.

resolved Aug 19, 2026, 08:47 AM UTC

This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

Started
Aug 19, 2026, 07:56 AM UTC
Resolved
Aug 19, 2026, 08:47 AM UTC
Duration
50m
Detected by Pingoru
Aug 19, 2026, 07:56 AM UTC

Affected components

MTN Mobile Money

Update timeline

  1. identified Aug 19, 2026, 07:56 AM UTC

    We are currently experiencing instability with our MTN MoMo Cash-In / Depot Service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

  2. resolved Aug 19, 2026, 08:47 AM UTC

    This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

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