Smobilpay incident

Performance degradation affecting Orange Money Cash-In / Depot Service.

Resolved after 2 hours 10 minutes, affecting Orange Money, on August 25, 2026.

resolved Aug 25, 2026, 01:39 PM UTC

This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

Started
Aug 25, 2026, 11:28 AM UTC
Resolved
Aug 25, 2026, 01:39 PM UTC
Duration
2h 10m
Detected by Pingoru
Aug 25, 2026, 11:28 AM UTC

Affected components

Orange Money

Update timeline

  1. identified Aug 25, 2026, 11:28 AM UTC

    We are currently experiencing instability with Orange Money Cash-In / Depot service. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information.

  2. resolved Aug 25, 2026, 01:39 PM UTC

    This incident has been resolved. Thank you for your patience and understanding during this interruption, and we apologize for any inconvenience it may have caused.

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