Smobilpay incident

Performance degradation affecting ENEO Prepaid Service.

Resolved after 24 minutes, affecting ENEO Bills, on August 28, 2026.

identified Aug 28, 2026, 08:34 AM UTC

We are currently experiencing instability with our ENEO Prepaid services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

Started
Aug 28, 2026, 08:34 AM UTC
Resolved
Aug 28, 2026, 08:59 AM UTC
Duration
24m
Detected by Pingoru
Aug 28, 2026, 08:34 AM UTC

Affected components

ENEO Bills

Update timeline

  1. identified Aug 28, 2026, 08:34 AM UTC

    We are currently experiencing instability with our ENEO Prepaid services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  2. resolved Aug 28, 2026, 08:59 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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