Smobilpay incident
Performance degradation affecting MTN Cashin service.
Resolved after 17 hours 7 minutes, affecting MTN Mobile Money : Disbursement, on August 29, 2026.
The MTN Cash-In service has been successfully restored and is now fully operational.
Affected components
Update timeline
- identified Aug 29, 2026, 08:46 PM UTC
MTN Cash-In services are currently unavailable due to a technical issue, and our team is actively working to restore the service. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
- identified Aug 30, 2026, 10:35 AM UTC
The MTN Money Cash-In service remains unavailable due to the ongoing technical issue. Our team is actively working on the resolution and will provide an update once the service is restored.
- resolved Aug 30, 2026, 01:54 PM UTC
The MTN Cash-In service has been successfully restored and is now fully operational.
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