Smobilpay incident

Performance degradation affecting MTN Cashin service.

Resolved after 2 days 20 hours, affecting MTN Mobile Money : Disbursement, on August 30, 2026.

monitoring Aug 30, 2026, 06:30 PM UTC

MTN Cash-In services are currently partially unavailable due to a technical issue, and our team is actively working to restore the service completely. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Started
Aug 30, 2026, 06:30 PM UTC
Resolved
Sep 02, 2026, 03:12 PM UTC
Duration
2d 20h
Detected by Pingoru
Aug 30, 2026, 06:30 PM UTC

Affected components

MTN Mobile Money : Disbursement

Update timeline

  1. monitoring Aug 30, 2026, 06:30 PM UTC

    MTN Cash-In services are currently partially unavailable due to a technical issue, and our team is actively working to restore the service completely. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

  2. resolved Sep 02, 2026, 03:12 PM UTC

    This incident has been resolved.

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