Smobilpay incident

Performance Degradation Affecting CAMTEL Recharge/Airtime

Resolved after 2 hours 4 minutes, affecting Camtel Recharge/Top-up, on September 6, 2026.

identified Sep 06, 2026, 10:46 AM UTC

We are currently experiencing an outage of services provided by {Service Provider}. This is impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.

Started
Sep 06, 2026, 10:46 AM UTC
Resolved
Sep 06, 2026, 12:50 PM UTC
Duration
2h 4m
Detected by Pingoru
Sep 06, 2026, 10:46 AM UTC

Affected components

Camtel Recharge/Top-up

Update timeline

  1. identified Sep 06, 2026, 10:46 AM UTC

    We are currently experiencing an outage of services provided by {Service Provider}. This is impacting payments Our technical team has launched an immediate investigation to identify the root cause. We sincerely apologize for the inconvenience and thank you for your patience.

  2. resolved Sep 06, 2026, 12:50 PM UTC

    This incident has been resolved.

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