Smobilpay incident

Performance degradation affecting Orange Money service.

Resolved after 5 days 20 hours, affecting Orange Money, on September 2, 2026.

identified Sep 02, 2026, 03:11 PM UTC

We are currently experiencing instability with our Orange Money services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

Started
Sep 02, 2026, 03:11 PM UTC
Resolved
Sep 08, 2026, 11:49 AM UTC
Duration
5d 20h
Detected by Pingoru
Sep 02, 2026, 03:11 PM UTC

Affected components

Orange Money

Update timeline

  1. identified Sep 02, 2026, 03:11 PM UTC

    We are currently experiencing instability with our Orange Money services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

  2. resolved Sep 08, 2026, 11:49 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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