Smobilpay incident

Performance degradation affecting Eneo Services

Resolved after 1 day, affecting ENEO Bills, on September 25, 2026.

resolved Sep 26, 2026, 12:11 PM UTC

Eneo bills postpaid is now available. Transactions are being processed normally. Thank you for your patience and understanding.

Started
Sep 25, 2026, 11:44 AM UTC
Resolved
Sep 26, 2026, 12:11 PM UTC
Duration
1d
Detected by Pingoru
Sep 25, 2026, 11:44 AM UTC

Affected components

ENEO Bills

Update timeline

  1. monitoring Sep 25, 2026, 11:44 AM UTC

    Chers partenaires, Le service Eneo Postpaid et Prepaid connaît actuellement une interruption temporaire. Pour plus d'informations ou demande d'assistance, n'hésitez pas à nous contacter via: [email protected] Cordialement, L'équipe de support Smobilpay

  2. resolved Sep 26, 2026, 12:11 PM UTC

    Eneo bills postpaid is now available. Transactions are being processed normally. Thank you for your patience and understanding.

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