Resolved after 7 days, affecting ENEO Bills, on September 22, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- monitoring Sep 22, 2026, 01:25 PM UTC
Chers partenaires, Le service Eneo Postpaid et Prepaid connaît actuellement une interruption temporaire. Pour plus d'informations ou demande d'assistance, n'hésitez pas à nous contacter via: [email protected] Cordialement, L'équipe de support Smobilpay
- monitoring Sep 23, 2026, 07:35 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 23, 2026, 07:36 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 23, 2026, 03:10 PM UTC
🎉 SMOBILPAY INFO Dear Team, The Eneo Postpaid service has now been restored, and transactions are being processed successfully. Thank you for your patience and continued trust in Smobilpay. Best regards, The Smobilpay Support Team
- monitoring Sep 29, 2026, 01:37 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 29, 2026, 01:37 PM UTC
This incident has been resolved.
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