Performance degradation affecting Orange Airtime service.

Update timeline

1. identified Jun 18, 2026, 08:02 AM UTC

   We are currently experiencing instability with our Orange Airtime services. The issue has been escalated to their team for resolution. We will keep you updated as soon as we receive more information. Thank you for your patience.

2. identified Jun 23, 2026, 01:40 PM UTC

   Dear Partner, Orange Airtime has been experiencing some technical issues since June 18, 2026. we contacted the Service provider and their team acknowledged working to resolve the issue, but they do not have an estimate on when it will be resolved. Please note that other services are unaffected, and we will inform you as soon as the service will be up and running. Do not hesitate to contact us should you require any clarification or further assistance. Thanks for trusting Smobilpay

3. identified Jun 28, 2026, 07:18 AM UTC

   Dear Valued Partner, We would like to provide you with an update regarding the ongoing disruption affecting Orange Airtime services, which has been in place since June 18, 2026. Our service provider has confirmed that they are actively working to resolve the issue. While progress is being made, an estimated time for full restoration is not yet available. Please be assured that all other services remain fully operational and we are closely monitoring the situation and maintaining constant communication with the provider We sincerely apologize for any inconvenience this may cause and appreciate your continued patience and understanding. We will keep you informed of any significant developments and will notify you immediately once the service is fully restored. Thanks for trusting Smobilpay

4. identified Jun 29, 2026, 07:42 AM UTC

   -This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

5. identified Jul 20, 2026, 08:06 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

6. identified Jul 24, 2026, 07:57 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

7. identified Jul 27, 2026, 07:28 AM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

8. identified Jul 31, 2026, 06:44 AM UTC

   Dear Valued Partner, We would like to provide you with an update regarding the ongoing disruption affecting Orange Airtime services, which has been in place since June 18, 2026. Our service provider has confirmed that they are actively working to resolve the issue. While progress is being made, an estimated time for full restoration is not yet available. Please be assured that all other services remain fully operational and we are closely monitoring the situation and maintaining constant communication with the provider We sincerely apologize for any inconvenience this may cause and appreciate your continued patience and understanding. We will keep you informed of any significant developments and will notify you immediately once the service is fully restored. Thanks for trusting Smobilpay

9. identified Aug 04, 2026, 12:35 PM UTC

   This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

10. identified Aug 11, 2026, 04:31 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

11. identified Aug 19, 2026, 09:48 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

12. identified Aug 25, 2026, 03:30 PM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

13. identified Sep 08, 2026, 11:52 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

14. identified Sep 08, 2026, 11:54 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.

15. identified Oct 22, 2026, 09:03 AM UTC

    This is a quick update to inform you that we are still experiencing degraded performance in Orange Airtime Service. We are closely following up on it with the Service Provider. We'll provide an update as soon as possible.