Is Smarty down?
Last checked 5m agoNo incidents right now.
Smarty is operational right now. Last checked 5m ago; the most recent incident resolved 32d ago.
Real-time Smarty status, recent outages, and incident history: pulled directly from Smarty's official status page at status.smarty.com every 5 minutes. Pingoru tracks 40 Smarty services and has captured 3 incidents in the last 90 days (99.94% uptime). Get email, Slack, Discord, or webhook alerts the moment Smarty reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- US East 1US East 1US East 1US East 1US East 1US East 1US East 1US East 1US West 1US West 1
Timeline · 3 updates
- monitoring · Sep 26, 2026, 03:51 PM UTC
At 15:23 UTC we began investigating reports of some services being intermittently unavailable. Service has since been fully restored and all systems are operating normally. We are monitoring closely and continuing to investigate the root cause.
- resolved · Sep 26, 2026, 04:49 PM UTC
The incident has been resolved. We are conducting a more thorough investigation to discover the root cause.
- postmortem · Sep 28, 2026, 07:03 PM UTC
**Post-incident summary** On September 26, 2026, from 15:28 to 15:39 UTC, requests to our APIs failed sporadically. A large portion of requests were refused outright for several minutes. A few regions briefly recovered partial capacity at 15:30 UTC. What happened: a server in an internal system that our load balancers depend upon ran out of disk space but didn’t fail over properly to a peer node. When that system stopped answering, various load balancers across the regions began restarting automatically. Our engineers moved the affected system to a healthy server at 15:37 UTC, and service was fully restored by 15:39 UTC. What we are doing: we have increased disk capacity and changed log retention on the affected system so it cannot run out of space this way again. We are also changing how our load balancers behave when that system is unavailable, so they keep serving traffic instead of shutting down, and we are adding alerting that would have caught the problem before it affected you.
Latest: **Post-incident summary** On September 26, 2026, from 15:28 to 15:39 UTC, requests to our APIs failed sporadically. A large portion of requests were refused outright for several mi…
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- Account Management Portal
Timeline · 4 updates
- investigating · Sep 10, 2026, 08:14 PM UTC
We are currently investigating Login issues and hope to have a resolution shortly. Product APIs are unaffected and fully operational.
- investigating · Sep 10, 2026, 08:16 PM UTC
We are continuing to investigate this issue.
- investigating · Sep 10, 2026, 08:18 PM UTC
We are continuing to investigate this issue.
- resolved · Sep 10, 2026, 10:37 PM UTC
The issue has been resolved. The only service that was affected was the Account Management Portal. This incident did NOT affect production traffic to our APIs (address verification, autocomplete, geocoding, etc.)
Latest: The issue has been resolved. The only service that was affected was the Account Management Portal. This incident did NOT affect production traffic to our APIs (address verification…
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- US East 1US West 1US Central 1US South 1
Timeline · 2 updates
- investigating · Aug 19, 2026, 12:49 AM UTC
A small number of intermittent 503 Errors for US Street [Address] API are affecting a few requests. This is currently being investigated.
- resolved · Aug 19, 2026, 09:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 40 components checked every 5 minutesThe longest incident in the last year, Intermittent HTTP 5xx Errors Returned by US Street API and US Zip Code API on November 27, 2025, ran for 5 days.
Most affected components, last 12 months
- US Central 15
- US East 15
- US West 15
- US South 14
- US Central 12
Latest incidents
- Monitoring – Intermittent Service Availability
At 15:23 UTC we began investigating reports of some services being intermittently unavailable. Service has since been fully restored and all systems are…
- Account Management Portal - Login
We are currently investigating Login issues and hope to have a resolution shortly. Product APIs are unaffected and fully operational.
- US Street API returning 503 response codes
A small number of intermittent 503 Errors for US Street [Address] API are affecting a few requests. This is currently being investigated.
- Started Sep 26, 2026, 03:51 PM UTC · Resolved Sep 26, 2026, 04:49 PM UTC · 57m
- Account Management Portal - Login ResolvedStarted Sep 10, 2026, 08:14 PM UTC · Resolved Sep 10, 2026, 10:37 PM UTC · 2h 23m
- Started Aug 19, 2026, 12:49 AM UTC · Resolved Aug 19, 2026, 09:13 PM UTC · 20h 24m