Smarty experienced a minor incident on July 21, 2026 affecting US East 1 and US West 1 and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
US East 1US West 1US Central 1US South 1
Update timeline
- identified Jul 21, 2026, 10:30 PM UTC
Starting from 19:00 UTC, unexpected input is resulting in a small percentage of requests returning 503 response codes from the US Street Address API. Resolution is currently underway, and an update will be posted to this page when it is complete.
- identified Jul 21, 2026, 10:33 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 21, 2026, 10:56 PM UTC
A fix has been implemented and is rolling out to the fleet. We are monitoring the results.
- monitoring Jul 21, 2026, 11:10 PM UTC
The rollout is complete. We are continuing to monitor.
- resolved Jul 22, 2026, 12:34 AM UTC
This incident has been resolved.