SmartTech experienced a major incident on June 16, 2025 affecting Activating new subscription and Managing administrators and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Activating new subscriptionManaging administratorsManaging organizationsManaging provisioned usersSign In
Update timeline
- investigating Jun 16, 2025, 05:31 PM UTC
Admin portal in EU region is experiencing login failure issues. We are investigating
- monitoring Jun 16, 2025, 06:45 PM UTC
outage seems to be over and user can login to Adminportal in EU region. we will keep monitoring the situation.
- resolved Jun 16, 2025, 08:46 PM UTC
The outage has been resolved