SmartBear experienced a critical incident on May 25, 2026 affecting QTM APP US and QTM REPORT US, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
QTM APP USQTM REPORT US
Update timeline
- investigating May 25, 2026, 08:25 AM UTC
The US QMetry instance is experiencing a system disruption, and we are investigating the issue.
- monitoring May 25, 2026, 08:34 AM UTC
US QMetry is accessible again, we will continue to monitor for any issues.
- investigating May 25, 2026, 09:39 AM UTC
The US QMetry instance is experiencing a system disruption, and we are investigating the issue.
- monitoring May 25, 2026, 10:23 AM UTC
US QMetry is accessible again, we will continue to monitor for any issues.