Sling Money incident
Bre-B withdrawals in Colombia temporarily unavailable
Resolved after 3 hours 7 minutes, on October 14, 2026.
COP withdrawals to Bre-B keys are processing normally again. The outage on the Bre-B network in Colombia affected withdrawals made between approximately 3:30 AM and 11:45 AM Colombia time (08:30 to 16:45 UTC). Any withdrawal that didn't go through during that time was returned in full to your Morse balance, and you can send it again at any time. Thank you for your patience while we worked through this.
Update timeline
- investigating Oct 14, 2026, 02:14 PM UTC
Withdrawals in Colombian pesos (COP) to Bre-B keys are not going through. We are working with our payment partners to restore service as soon as possible.
- monitoring Oct 14, 2026, 04:49 PM UTC
The Bre-B network in Colombia has started to recover, and new withdrawals transactions in Colombian pesos (COP) to Bre-B keys are going through again. We're monitoring closely to make sure everything stays stable and will post a final update once we're confident service is fully restored.
- resolved Oct 14, 2026, 05:22 PM UTC
COP withdrawals to Bre-B keys are processing normally again. The outage on the Bre-B network in Colombia affected withdrawals made between approximately 3:30 AM and 11:45 AM Colombia time (08:30 to 16:45 UTC). Any withdrawal that didn't go through during that time was returned in full to your Morse balance, and you can send it again at any time. Thank you for your patience while we worked through this.
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