Sling Money incident
Withdrawals to Bre-B keys in Colombia are currently unavailable
Resolved after 1 hour 40 minutes, affecting South America, on July 29, 2026.
We can confirm that the withdrawal issue via Bre-B keys in Colombia is now resolved, and new withdrawals are going through as expected. Thank you for your patience while we worked through this.
Affected components
Update timeline
- investigating Jul 29, 2026, 05:59 PM UTC
We're currently investigating an issue causing failures in withdrawals via Bre-B keys in Colombia. Our team is working with our payment partner to identify the root cause and restore normal processing as soon as possible.
- identified Jul 29, 2026, 06:44 PM UTC
We've identified the cause of the withdrawal issues via Bre-B keys in Colombia. Our team is working on a fix, and we'll continue to provide updates.
- resolved Jul 29, 2026, 07:39 PM UTC
We can confirm that the withdrawal issue via Bre-B keys in Colombia is now resolved, and new withdrawals are going through as expected. Thank you for your patience while we worked through this.
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