Skyhigh Security Outage History
Skyhigh Security degraded · 1 active incident · 1 long-running issue View live status →Pingoru has recorded 171 incidents for Skyhigh Security: 171 in the last 12 months and 50 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 26 | 382 of 720 (53%) |
| May 2026 | 6 | 14 of 744 (2%) |
| June 2026 | 20 | 174 of 720 (24%) |
| July 2026 | 23 | 75 of 744 (10%) |
| August 2026 | 15 | 33 of 744 (4%) |
| September 2026 | 18 | 19 of 720 (3%) |
| October 2026 | 14 | 96 of 592 (16%) |
Incidents, newest first
Minor December 23, 2025 Incident - Service degradation on Noida pop 202 11h 13m Skyhigh SWG (Skyhigh SWG), Logging (Logging), 202 (Noida SWG PoP 202)
Started Dec 23, 2025, 04:13 PM UTC· resolved Dec 24, 2025, 03:26 AM UTC
- identified Dec 23, 2025, 04:13 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 23, 2025, 04:15 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 23, 2025, 04:46 PM UTC
We are investigating an issue related to Streaming API for Noida PoP 202, logs might get slowed down.
- resolved Dec 24, 2025, 03:01 AM UTC
We are investigating an issue related to Streaming API for Noida PoP 202, logs might get slowed down.
- resolved Dec 24, 2025, 03:23 AM UTC
The incident "Service degradation on Noida pop 202" has been resolved. Start Time : 23rd Dec 2025 , 11:15 UTC End Time: 23rd Dec 2025 , 18:30 UTC
- resolved Dec 24, 2025, 03:26 AM UTC
The incident "Service degradation on Noida pop 202" has been resolved. Start Time : 23rd Dec 2025 , 11:15 UTC End Time: 24rd Dec 2025 , 18:30 UTC
Minor December 22, 2025 Latency detected from US to LATAM Pops 38m Skyhigh SWG (Skyhigh SWG), Skyhigh Private Access (Skyhigh Private Access), 206 (Sao Paulo SWG PoP 206), 266 (Bogota SWG PoP 266)
Started Dec 22, 2025, 08:00 AM UTC· resolved Dec 22, 2025, 08:38 AM UTC
- investigating Dec 22, 2025, 08:00 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 22, 2025, 08:25 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 22, 2025, 08:29 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 22, 2025, 08:31 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 22, 2025, 08:38 AM UTC
Issue is resolved.
Minor December 16, 2025 Latency detected from EU to Bangalore Pop 1h 10m Skyhigh SWG (Skyhigh SWG), Skyhigh Private Access (Skyhigh Private Access), 284 (Bangalore SWG PoP 284)
Started Dec 16, 2025, 04:40 AM UTC· resolved Dec 16, 2025, 05:50 AM UTC
- investigating Dec 16, 2025, 04:40 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 16, 2025, 05:50 AM UTC
Issue is resolved.
Minor December 15, 2025 Log ingestion is currently delayed on Dallas TX 21m Skyhigh SWG (Skyhigh SWG), 258 (Dallas TX SWG PoP 258)
Started Dec 15, 2025, 10:32 AM UTC· resolved Dec 15, 2025, 10:53 AM UTC
- investigating Dec 15, 2025, 10:32 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 15, 2025, 10:33 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 15, 2025, 10:53 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Minor December 11, 2025 High Latency from Dallas to multiple Sao Paulo PoPs 12m Skyhigh SWG (Skyhigh SWG), 206 (Sao Paulo SWG PoP 206), 207 (Rio De Janeiro SWG PoP 207), 398 (Sao Paulo SWG PoP 398) and 1 more
Started Dec 11, 2025, 05:00 AM UTC· resolved Dec 11, 2025, 05:13 AM UTC
- identified Dec 11, 2025, 05:00 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 11, 2025, 05:03 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 11, 2025, 05:08 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 11, 2025, 05:11 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 11, 2025, 05:13 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
Minor December 9, 2025 Intermittent connectivity issue in Osaka 1h 30m Skyhigh SWG (Skyhigh SWG), 282 (Osaka SWG PoP 282)
Started Dec 09, 2025, 03:29 AM UTC· resolved Dec 09, 2025, 04:59 AM UTC
- identified Dec 09, 2025, 03:29 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Dec 09, 2025, 03:31 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Dec 09, 2025, 04:59 AM UTC
Issue resolved now.
Minor December 4, 2025 RBI partial service outage in KSA/Riyadh region. – Skyhigh Remote Browser Isolation (Skyhigh Remote Browser Isolation)
Started Dec 04, 2025, 06:45 AM UTC· resolved Dec 04, 2025, 06:45 AM UTC
- resolved Dec 04, 2025, 06:45 AM UTC
Service may not not be fully available for some customers and some traffic may be rerouted to minimize the impact in KSA/Riyadh. If you need further assistance, please contact Skyhigh Support referencing this incident.