Skyhigh Security incident

Log ingestion is currently delayed on Dallas TX

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on December 15, 2025 affecting Skyhigh SWG (Skyhigh SWG) and 258 (Dallas TX SWG PoP 258), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 10:32 AM UTC
Resolved
Dec 15, 2025, 10:53 AM UTC
Duration
21m
Detected by Pingoru
Dec 15, 2025, 10:32 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)258 (Dallas TX SWG PoP 258)

Update timeline

  1. investigating Dec 15, 2025, 10:32 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 15, 2025, 10:33 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Dec 15, 2025, 10:53 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.