Skyhigh Security incident

Intermittent connectivity issue in Osaka

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on December 9, 2025 affecting Skyhigh SWG (Skyhigh SWG) and 282 (Osaka SWG PoP 282), lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 03:29 AM UTC
Resolved
Dec 09, 2025, 04:59 AM UTC
Duration
1h 30m
Detected by Pingoru
Dec 09, 2025, 03:29 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)282 (Osaka SWG PoP 282)

Update timeline

  1. identified Dec 09, 2025, 03:29 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 09, 2025, 03:31 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Dec 09, 2025, 04:59 AM UTC

    Issue resolved now.