Skyhigh Security incident

Incident - Service degradation on Noida pop 202

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on December 23, 2025 affecting Skyhigh SWG (Skyhigh SWG) and Logging (Logging) and 1 more component, lasting 11h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 04:13 PM UTC
Resolved
Dec 24, 2025, 03:26 AM UTC
Duration
11h 13m
Detected by Pingoru
Dec 23, 2025, 04:13 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)Logging (Logging)202 (Noida SWG PoP 202)

Update timeline

  1. identified Dec 23, 2025, 04:13 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Dec 23, 2025, 04:15 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Dec 23, 2025, 04:46 PM UTC

    We are investigating an issue related to Streaming API for Noida PoP 202, logs might get slowed down.

  4. resolved Dec 24, 2025, 03:01 AM UTC

    We are investigating an issue related to Streaming API for Noida PoP 202, logs might get slowed down.

  5. resolved Dec 24, 2025, 03:23 AM UTC

    The incident "Service degradation on Noida pop 202" has been resolved. Start Time : 23rd Dec 2025 , 11:15 UTC End Time: 23rd Dec 2025 , 18:30 UTC

  6. resolved Dec 24, 2025, 03:26 AM UTC

    The incident "Service degradation on Noida pop 202" has been resolved. Start Time : 23rd Dec 2025 , 11:15 UTC End Time: 24rd Dec 2025 , 18:30 UTC