Skyhigh Security incident

Latency detected from EU to Bangalore Pop

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on December 16, 2025 affecting Skyhigh SWG (Skyhigh SWG) and Skyhigh Private Access (Skyhigh Private Access) and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2025, 04:40 AM UTC
Resolved
Dec 16, 2025, 05:50 AM UTC
Duration
1h 10m
Detected by Pingoru
Dec 16, 2025, 04:40 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)Skyhigh Private Access (Skyhigh Private Access)284 (Bangalore SWG PoP 284)

Update timeline

  1. investigating Dec 16, 2025, 04:40 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. resolved Dec 16, 2025, 05:50 AM UTC

    Issue is resolved.