Skyhigh Security incident

SKI-407 - Incident - Network latency observed - Policy updates delayed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on September 28, 2026 affecting Skyhigh SWG (Skyhigh SWG) and Policy (Policy) and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 01:27 PM UTC
Resolved
Sep 28, 2026, 01:52 PM UTC
Duration
25m
Detected by Pingoru
Sep 28, 2026, 01:27 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)Policy (Policy)202 (Noida SWG PoP 202)

Update timeline

  1. investigating Sep 28, 2026, 01:27 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 28, 2026, 01:27 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 28, 2026, 01:52 PM UTC

    Incident resolved