Skyhigh Security incident

SKI-403 - Incident - Latency Observed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on September 24, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 294 (Los Angeles CA SWG PoP 294), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 12:54 PM UTC
Resolved
Sep 24, 2026, 01:09 PM UTC
Duration
14m
Detected by Pingoru
Sep 24, 2026, 12:54 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)294 (Los Angeles CA SWG PoP 294)

Update timeline

  1. identified Sep 24, 2026, 12:54 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Sep 24, 2026, 12:54 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Sep 24, 2026, 01:09 PM UTC

    Incident resolved