Skyhigh Security incident

[SKI-323] Incident - Network latency observed

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on July 21, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 202 (Noida SWG PoP 202) and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 03:04 PM UTC
Resolved
Jul 21, 2026, 03:13 PM UTC
Duration
8m
Detected by Pingoru
Jul 21, 2026, 03:04 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)202 (Noida SWG PoP 202)203 (Paris SWG PoP 203)204 (London SWG PoP 204)208 (Secaucus NJ SWG PoP 208)402 (Dubai SWG PoP 402)415 (Ashburn VA SWG PoP 415)212 (Sao Paulo SWG PoP 212)

Update timeline

  1. investigating Jul 21, 2026, 03:04 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Jul 21, 2026, 03:05 PM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Jul 21, 2026, 03:13 PM UTC

    Incident resolved