Skyhigh Security incident

Incident - Web Policy delay in Bangalore region

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on February 23, 2026 affecting Policy (Policy) and 284 (Bangalore SWG PoP 284), lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 05:26 AM UTC
Resolved
Feb 23, 2026, 07:11 AM UTC
Duration
1h 45m
Detected by Pingoru
Feb 23, 2026, 05:26 AM UTC

Affected components

Policy (Policy)284 (Bangalore SWG PoP 284)

Update timeline

  1. identified Feb 23, 2026, 05:26 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 23, 2026, 05:27 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. resolved Feb 23, 2026, 07:11 AM UTC

    The replica has caught up now, the ISP path has been changed by Ctrls, and the issue is resolved.