Skyhigh Security incident
Incident - Intermittent problems with the traffic processing
Skyhigh Security experienced a minor incident on February 20, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 203 (Paris SWG PoP 203), lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 20, 2026, 06:05 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 20, 2026, 06:05 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 20, 2026, 06:06 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 20, 2026, 06:35 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 20, 2026, 07:14 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Feb 20, 2026, 07:15 AM UTC
Issue has been fixed.