Skyhigh Security incident
Incident - Latency Issues from US regions to Bangalore
Skyhigh Security experienced a minor incident on February 14, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 284 (Bangalore SWG PoP 284), lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 14, 2026, 07:56 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 14, 2026, 07:56 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- identified Feb 14, 2026, 08:28 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 14, 2026, 08:29 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Feb 14, 2026, 09:27 PM UTC
The issue has been resolved