Skyhigh Security incident
Service Degradation for Confluence CSP
Skyhigh Security experienced a minor incident on February 12, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-us (production-us), lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 12, 2026, 12:34 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 12, 2026, 12:37 PM UTC
DLP event processing for Atlassian Confluence service has been degraded. We are actively collaborating with the Confluence team to identify the root cause.
- resolved Feb 12, 2026, 12:51 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.