Skyhigh Security incident

Incident - Service degradation on Japan/Tokyo

Minor Resolved View vendor source →

Skyhigh Security experienced a minor incident on February 12, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 205 (Tokyo SWG PoP 205), lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 06:10 AM UTC
Resolved
Feb 12, 2026, 07:08 AM UTC
Duration
58m
Detected by Pingoru
Feb 12, 2026, 06:10 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)205 (Tokyo SWG PoP 205)

Update timeline

  1. investigating Feb 12, 2026, 06:10 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  2. investigating Feb 12, 2026, 06:15 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  3. investigating Feb 12, 2026, 06:30 AM UTC

    We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

  4. resolved Feb 12, 2026, 07:08 AM UTC

    Issue has been resolved