Skyhigh Security incident

Incident - Intermittent latency issues in Dallas

Skyhigh Security experienced a minor incident on February 10, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 258 (Dallas TX SWG PoP 258), lasting 29m. The incident has been resolved; the full update timeline is below.

Started: Feb 10, 2026, 09:08 PM UTC
Resolved: Feb 10, 2026, 09:38 PM UTC
Duration: 29m
Detected by Pingoru: Feb 10, 2026, 09:08 PM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)258 (Dallas TX SWG PoP 258)

Update timeline

identified Feb 10, 2026, 09:08 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Feb 10, 2026, 09:08 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Feb 10, 2026, 09:38 PM UTC

The issue has been resolved.