Skyhigh Security incident
Incident - Service Degradation on EU Skyhigh Dashboard
Skyhigh Security experienced a minor incident on February 4, 2026 affecting Skyhigh CASB (Skyhigh CASB) and production-eu (production-eu), lasting 3h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 04, 2026, 05:01 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 04, 2026, 05:02 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 04, 2026, 05:04 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Feb 04, 2026, 07:26 PM UTC
We are currently investigating an issue that may impact Dashboard logins. Logins may fail intermittently for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Feb 04, 2026, 08:20 PM UTC
Dashboard login issue is resolved.