Skyhigh Security incident
Incident - Observing high latency in India region
Skyhigh Security experienced a minor incident on January 28, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 202 (Noida SWG PoP 202) and 1 more component, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 28, 2026, 04:05 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 28, 2026, 04:06 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 28, 2026, 04:09 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 28, 2026, 04:10 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 28, 2026, 04:11 PM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Jan 28, 2026, 07:34 PM UTC
The issue is resolved.