Skyhigh Security incident

Incident - Latency detected from Seattle, Sao Paulo, Paris to Noida (India)

Skyhigh Security experienced a minor incident on January 19, 2026 affecting Skyhigh SWG (Skyhigh SWG) and 202 (Noida SWG PoP 202), lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started: Jan 19, 2026, 06:03 AM UTC
Resolved: Jan 19, 2026, 07:35 AM UTC
Duration: 1h 31m
Detected by Pingoru: Jan 19, 2026, 06:03 AM UTC

Affected components

Skyhigh SWG (Skyhigh SWG)202 (Noida SWG PoP 202)

Update timeline

identified Jan 19, 2026, 06:03 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jan 19, 2026, 06:03 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Jan 19, 2026, 06:12 AM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Jan 19, 2026, 07:35 AM UTC

Issue resolved