Skyhigh Security incident
Incident - Skyhigh Incidents Management Issues.
Skyhigh Security experienced a minor incident on January 16, 2026 affecting Skyhigh CASB (Skyhigh CASB) and glovcloud-us (GovCloud SuperPoP), lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 16, 2026, 12:03 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 16, 2026, 12:05 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 16, 2026, 12:05 AM UTC
We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- investigating Jan 16, 2026, 12:08 AM UTC
We are currently investigating an issue that may impact Incident Management in Dashboard and Incident API calls. Status will be updated when available, for further assistance, please contact Skyhigh Support.
- resolved Jan 16, 2026, 04:32 AM UTC
Issue has been resolved.